FAQ

I cannot access your website

If there is a problem effecting our website, LowerCall will generally send a standard email to all users. In the first instance, see if a friend or colleague can access the site on their computer.

Sometimes, PC users have problems accessing their LowerCall bill online. This is generally because their computer is displaying a page it has saved rather than going to the LowerCall server to retrieve the most recent page. Often pressing the 'F5' key will solve this problem. The information at the link below, highlights this problem and explains how to set up your PC to ensure that you are always viewing the most recent LowerCall web page.

http://www.microsoft.com/windows/ie/using/howto/customizing/clearcache.asp

I cannot pay my bill...